Shipping Policy
Thank you for supporting Off Script! Each product is thoughtfully made and prepared with care. We want to make sure you have a clear understanding of our processing and shipping timelines.
Processing Time
Preorder Items
Preorder items are made especially for you. Estimated processing and shipping timelines will vary depending on production schedules, material availability, and order volume.
We will provide updates throughout the preorder process and keep you informed once your order is ready to ship. Please check your email for the latest updates.
In-Stock Items
For items that are currently in stock, orders are typically processed and shipped within 5–7 business days after your order is placed.
Please note that processing time does not include transit time after your order has shipped.
Shipping Time
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, and other factors outside of our control.
Order Changes & Address Updates
Please make sure your shipping address is correct before placing your order. If you need to update your address, please contact us as soon as possible. We cannot guarantee changes can be made after your order has entered the processing stage.
Delays
While we do our best to meet estimated timelines, unexpected delays may occur due to production, shipping carriers, customs, or other circumstances beyond our control.
Thank you for your patience and for being part of the Off Script community. We truly appreciate your support! 💕